Boring Insurance Agency
An open floor safe beside a canvas cash bag and a tray of banded notes on a desk, a lamp lit and city lights through the window
Safe open, bag out, tray counted.Most of the losses this covers are taken by somebody with a key.

Theft by the people you trusted, which property insurance does not cover.

Crime coverage responds to theft by your own staff, funds transfer fraud and social engineering, and provides the dishonesty bond many care and cleaning contracts require by name.

/ Start here

Tell us the situation.

Already a client and need a certificate, ID card, policy change or to report a claim? Send a service request.

One licensed human replies the same business day — not five agents, not an auto-responder. If the policy you have is already the right one, we will tell you.

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/ Don’t want to read all this?

Send us what you have. We’ll tell you if it’s right.

Your current policy paperwork, a renewal notice, or nothing at all. A licensed agent reads it and replies the same business day.

/ Coverage

What crime and employee dishonesty actually covers.

Employee dishonesty

Theft of money, securities or property by your own staff.

Without it — Property policies exclude employee theft, so the most common internal loss is uninsured.

Funds transfer and social engineering fraud

Money sent because someone was deceived into sending it.

Without it — A convincing invoice or a spoofed instruction moves real money with no recovery.

Third-party dishonesty

Theft by your staff from a client’s home or premises.

Without it — Home care and cleaning contracts require this bond, and the loss lands on you either way.

/ Who needs it

Where crime and employee dishonesty shows up.

  • Auto Services & Garages

    Parts theft and till shortages by staff are a routine loss nobody plans for.

  • Retail

    Till shortages, employee theft and the scam where staff are talked into handing the cash over. No other line touches any of it.

  • Janitorial & Cleaning

    A theft allegation against a crew member with keys is the claim this trade actually faces, and clients ask for the bond by name.

  • Assisted Living & Residential Care

    Resident funds handled by staff are the exposure licensing asks about, and a dishonesty bond is often named in the contract.

  • Bar

    A cash business with high staff turnover is the textbook employee dishonesty exposure, and the property policy excludes it.

  • Tavern

    Cash across two service points and high turnover is the employee dishonesty exposure, excluded from the property policy.

  • Nightclub

    A cash door and a cash bar with seasonal staff is the employee dishonesty exposure, which the property policy excludes.

  • Allied Health & Therapy Practices

    Staff working unsupervised inside clients’ homes and rooms is a theft allegation exposure as much as a theft one.

  • Concierge & Private Duty Nursing

    Jewelry, watches, cash and valuables in a hotel suite make theft allegations against staff a live risk, and the amounts are not small.

  • Moving & Storage Companies

    Items disappear between a residence and a warehouse, and employee theft is excluded from most property forms unless it is bought back.

  • Security Guard Companies

    Employees are placed alone inside client premises with access to everything in them.

  • Staffing & Temporary Employment Agencies

    Temporary staff are placed inside client premises with access to cash, stock and systems, and clients expect you to stand behind that.

  • Convenience Stores

    Robbery, till shortages and employee theft are frequency losses in a cash business open long hours.

  • Technology Companies

    Social-engineering and funds-transfer fraud sit in crime forms, not cyber ones: the wire that left because an email looked right.

  • SaaS & Software

    Funds-transfer fraud and social engineering are crime claims, not cyber ones: a distinction discovered at the worst possible time.

  • Equipment Rental Companies

    The most common large loss in this class is gear that goes out on a hire and never comes back.

  • Labels, Agents & Managers

    You hold and disburse other people’s royalties, which is the profile employee dishonesty coverage exists for.

  • Tire Shops

    Wheels and premium tires are portable, resaleable and frequently stolen by insiders.

  • Youth Sports & Leagues

    Registration fees and concession cash handled by rotating volunteers.

  • Craft Breweries

    Invoice fraud is the everyday version, and it is excluded from cyber because the transfer was authorized rather than hacked.

  • Distilleries

    Invoice fraud is the everyday version, and it is excluded from cyber because the transfer was authorized rather than hacked.

  • Wineries & Vineyards

    Invoice fraud is the everyday version, and it is excluded from cyber because the transfer was authorized rather than hacked.

  • HOAs & Condo Associations

    Frequently required by statute or by Fannie Mae for units to be financeable.

  • Fintech

    Cyber policies frequently sublimit or exclude the funds themselves.

  • Law Firms

    Real estate and settlement wire fraud is the most common large loss in the profession.

  • Accountants & CPAs

    Bookkeeping and payroll clients mean money movement, and money movement means fraud.

  • Salons & Barbershops

    A receptionist who wires a deposit because "the supplier" called about a stock order has not been burgled, and property coverage does not answer it. Ask for the social engineering sublimit by name.

  • Food Trucks

    A caller claiming to be the commissary asks for a card number to hold your slot. Nothing was taken from the truck, so property coverage does not respond. Social engineering is bought separately, and it has to be asked for.

  • Gyms & Fitness Studios

    Money moved after a convincing call about a membership refund is not a burglary, and property coverage does not reach it. The social engineering sublimit is the part that does.

  • Daycare & Childcare

    The commonest large loss in a small office is internal or invited, and neither property nor cyber reliably answers a transfer somebody authorized.

  • Caterers

    A deposit wired to a caller posing as the venue is not a theft your property policy recognizes. Crime coverage with social engineering named on it is what answers.

  • Bakeries

    Paying an invoice from a supplier whose bank details changed by email is not burglary. Property coverage will not pay it, and the social engineering sublimit has to be asked for by name.

  • Juice & Smoothie Bars

    A franchise fee sent to an account a convincing email supplied is not burglary, and property coverage does not answer it. That loss sits under social engineering, which is a sublimit you request.

  • Coffee Shops

    A manager who hands over the day’s takings on a convincing phone call has not been burgled, so the property policy stays shut. Social engineering coverage is the one that opens.

  • Florists

    A deposit wired to somebody posing as the wedding venue is not burglary, and your property policy does not answer it. Ask specifically for social engineering.

  • Spas & Med Spas

    A gift-card balance released on a convincing phone call is not a burglary, so property coverage does not respond. It is the social engineering sublimit that does, and it is not automatic.

  • Car Washes

    Refunds pushed through by a caller claiming damage to a vehicle are not burglary, and property coverage does not answer them. Social engineering has to be named on the crime coverage.

  • Laundromats & Dry Cleaners

    Coin and card revenue released to somebody posing as your route servicer is not burglary. Property coverage does not answer it; the social engineering sublimit does, once you have asked for it.

  • Dry Cleaners

    Paying a solvent supplier whose bank details changed by email is not burglary, and property coverage does not answer it. Social engineering is a separate sublimit and it is easy to leave off.

  • Tattoo & Piercing Studios

    A deposit refunded to a caller who was never a client is not burglary, so property does not answer it. The coverage for it is social engineering, requested by name.

  • Nonprofits

    Cash handling by rotating volunteers with little segregation of duties.

  • Funeral Homes

    Preneed trusts are regulated, long-dated and a theft exposure.

  • Real Estate Agents & Brokerages

    Real estate closings are the most targeted wire fraud in the country.

  • Mortgage Brokers

    Cyber policies commonly exclude or sublimit the funds themselves.

  • Auto Dealers

    The commonest large loss in a small office is internal or invited, and neither property nor cyber reliably answers a transfer somebody authorized.

  • Marinas & Boat Dealers

    Wiring a deposit to somebody posing as a broker is not burglary, so property coverage stays shut. Ask for social engineering by name.

  • Hotels, Motels & B&Bs

    A vendor payment moved on a fraudulent instruction is not burglary, and property coverage does not answer it. Name social engineering on the crime coverage.

  • Property Managers

    You hold other people’s money continuously, often in large aggregate.

  • Cannabis

    Restricted banking means unusual amounts of cash on premises.

  • Dispensaries

    Limited banking access makes this the defining retail exposure.

  • Hemp & CBD

    A payment sent on a spoofed instruction is not theft your property policy recognizes. Social engineering has to be named on the crime coverage.

  • Smoke, Vape & CBD Shops

    Frequency here is higher than ordinary retail and insurers price it that way.

  • Party, Event & Bounce House Rentals

    A refund released to somebody who never booked is not burglary, and property coverage does not reach it. Social engineering is bought separately.

  • Delivery Restaurants

    Paying a supplier invoice to a changed account is not theft under a property policy. It sits under social engineering, which you have to request.

  • Pizza Shops & Delivery

    Money moved on a convincing phone call is not a burglary, and property coverage does not answer it. The social engineering sublimit does.

  • Churches & Religious Organizations

    Cash counted by rotating volunteers with almost no segregation of duties is the textbook exposure.

  • Youth Sports Leagues

    Cash collected by parent volunteers with no controls is the commonest loss a league suffers.

  • Thrift Stores & Charity Retail

    Cash businesses run by rotating volunteers have almost no segregation of duties.

  • Medicaid Waiver Providers

    Most general liability forms will not pay for theft by an employee, which is why Ohio writes the requirement into the rule.

  • Home Care Agencies

    The accusation every agency eventually receives, paid from the agency’s own account.

  • Museums and Cultural Institutions

    Most property and fine arts forms exclude theft by your own people, which is the theft collections lose most often.

  • Affordable and Low-Income Housing

    Property management handles a steady flow of cash and payments, and lenders and investors often ask for a fidelity bond.

  • Medical Spas

    Money sent on a convincing instruction is not a burglary, so the property policy does not respond. Social engineering coverage is the part that does.

  • Laser Hair Removal & Energy Devices

    A device invoice paid to a fraudulent account is not burglary. Property coverage will not pay it, and social engineering is a sublimit you ask for.

  • Chubb

    Social engineering is a named sublimit on most forms and absent on the cheap ones.

  • Marketing Agencies

    Cyber forms commonly exclude a transfer a person authorized, even when the person was tricked, so it needs its own coverage.

  • Advertising Agencies

    An agency that pays media on a client’s behalf moves large sums on email instructions, and cyber forms usually exclude a transfer someone authorized.

  • PR Firms

    Cyber usually excludes a transfer someone authorized, even when they were deceived.

/ Questions

What clients with crime and employee dishonesty ask us.

A contract asks for a dishonesty bond. Is that this?

Yes, in nearly every case. Home care agencies, cleaning companies and anyone whose staff work unsupervised in someone else’s property are routinely asked for one, and it is the third-party dishonesty section of a crime policy that provides it. Send us the contract wording and we will match the form and the limit to what it actually asks for.

Is a policy the same as a bond?

Not quite, and it matters when a licensing form names one specifically. A crime policy is insurance. You are the insured and it pays you for your loss. An employee dishonesty bond is a surety instrument, where a third party is the one protected and the surety can come back to you for what it pays out.

Does California require a specific one for home care?

Yes. A licensed Home Care Organization must carry an employee dishonesty bond that includes third-party coverage, with a minimum limit of $10,000, and it is required both to get the license and to renew it. The Department of Social Services has its own form for it, HCS 402, and proof goes in with the application. It is a small limit and a cheap instrument, and it stops a license application dead when it is missing, which is usually how we hear about it.

Is social engineering fraud covered as standard?

Often not, or only at a much lower sub-limit than the rest of the policy. It is the fastest-growing loss in this category and the one most likely to be capped, so it is worth checking the sub-limit rather than the headline number.

Commercial insurance is 96% of what we do — it is not a department here, it is the whole business. Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.

Handed a lease, a vendor packet or a client contract with insurance requirements? Paste it into the COI Requirements Decoder to see what each one means for your business, or read what the requirements mean.

Tell us what you do.We’ll tell you what you need.

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