You are liable for buildings you do not own and money that is not yours.
Cover for property management companies — errors and omissions for the management service, the trust account exposure, and the fair housing claims that come with choosing tenants.
Tell us the situation.
A licensed human replies the same business day — not an auto-responder, and not five producers calling at once. We shop it across our carriers and tell you if the policy you already have is the right one.
We use this to quote and service your insurance, and we do not sell it or pass it to lead networks. Privacy policy.
What property manager businesses actually need.
Errors and omissions
Claims over maintenance failures, vendor selection, lease administration and reporting.
Without it — You are managing somebody else’s asset and their tenant relationships.
Fair housing and discrimination
Tenant screening, advertising, accommodation requests and evictions.
Without it — You make the selection decisions, so the discrimination claim is yours.
Crime and trust accounts
Theft of rents, deposits and owner funds held in trust.
Without it — You hold other people’s money continuously, often in large aggregate.
General liability
Injury at managed properties and at your own office.
Without it — You will be named alongside the owner on any premises claim.
Cyber
Tenant and owner data, plus wire fraud on deposits and disbursements.
Without it — Rent and deposit transfers are a social engineering target.
What property manager operators ask us.
Doesn’t the owner’s policy cover us?
Only partly, and only if you are on it. You should be an additional insured on each owner’s liability policy — put it in the management agreement and collect the certificate — because a tenant or visitor injured at a managed property will name you as well as the owner. But their policy answers premises liability, not your MANAGEMENT decisions: choosing a bad contractor, ignoring a maintenance request, mishandling a deposit, screening tenants unlawfully. Those need your own E&O and nothing on the owner’s policy touches them.
What is the trust account exposure?
You hold rents, security deposits and owner reserves that are not your money, usually across many properties, and most states regulate those accounts specifically — commingling is a licensing violation before it is anything else. The insurance question is crime cover sized against the aggregate you hold at any point, which is typically far larger than managers estimate because they think of one owner at a time. Employee dishonesty and social engineering are the two triggers.
How exposed are we on fair housing?
Very, because you make the decisions. Screening criteria, advertising wording, handling of reasonable accommodation and assistance animal requests, and how applications are declined are all your process even though the property is not yours. Testers make paired applications, and complaints can come from applicants who were never tenants. Written, consistently applied criteria and documented decisions are the defense — and third-party EPLI is the cover, since this is not a property claim and often not covered by a plain E&O form.
Do we need cover for maintenance we perform ourselves?
Yes, and it changes the risk. A manager who coordinates licensed contractors has a vendor-selection exposure; one whose own staff do repairs has a contracting exposure too — the work itself, the tools, the vehicles, and workers comp for maintenance staff. Which model you run should be stated at quote, because a policy written for a coordination business will not answer a claim for work your own technician did.
Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.