Your general liability excludes the thing you are hired for.
Commercial insurance for security guard and patrol companies — written around assault and battery, false arrest and the armed-versus-unarmed line.
Tell us the situation.
A licensed human replies the same business day — not an auto-responder, and not five producers calling at once. We shop it across our carriers and tell you if the policy you already have is the right one.
We use this to quote and service your insurance, and we do not sell it or pass it to lead networks. Privacy policy.
What security services businesses actually need.
Assault & battery
A fight in a bar is an intentional act, and general liability excludes intentional acts — so the claim most likely to arrive from a late-night venue is the one most often uninsured.
Without it — A standard general liability policy excludes intentional acts, and physical intervention by a guard is exactly that — this is the coverage that puts it back.
General liability
Third-party bodily injury and property damage — the line nearly every contract names by default.
Without it — Ordinary premises and operations claims still happen, and it is the policy the assault and battery cover attaches to.
Professional liability
Covers the advice, the drawing, the diagnosis — the work itself, rather than someone getting hurt on your premises.
Without it — Failing to prevent something you were hired to prevent is a service failure rather than an accident, and it is how most guard claims are pleaded.
Workers compensation
Required in almost every state the moment you have employees. Priced on payroll and class code, which is why the class code is worth arguing about.
Without it — Guards are assaulted, and lone working at night in premises they do not control raises both frequency and severity.
Commercial auto
Vehicles the business owns and the people who drive them for work.
Without it — Patrol vehicles cover a lot of miles at night between sites, which is the highest-risk driving profile there is.
Employment practices liability
Wrongful termination, discrimination and harassment claims brought by your own employees. General liability specifically excludes these.
Without it — High turnover, shift work and a large hourly workforce produce wage, discrimination and wrongful termination claims.
Umbrella & excess liability
Extra limit stacked above general liability, auto and employers liability. Usually the cheapest million dollars on the policy.
Without it — A serious injury caused by a guard is a bodily injury claim with a plaintiff, a video and no natural ceiling.
Crime & employee dishonesty
Theft by your own staff, funds transfer fraud, and the dishonesty bond a home care contract will ask you for by name.
Without it — Employees are placed alone inside client premises with access to everything in them.
Cyber & tech E&O
Breach response, ransomware and the notification costs that follow. Technology errors and omissions sits on the same policy and covers the software or service itself failing a client, which is the half most tech companies find out about too late.
Without it — Access control, camera systems and guard tour data are client security information held by you.
What security services operators ask us.
Why is assault and battery coverage a separate thing?
Because general liability is built to cover accidents, and an assault is not an accident. The standard form excludes expected or intended injury, and most policies carry a specific assault and battery exclusion on top of it. For nearly any other business that is a remote issue. For a guard company it removes the central exposure, because physical intervention is part of the service. Coverage is bought back by endorsement, often with its own limit lower than the policy limit, and reading that sublimit is the most important thing you will do on the quote.
How much difference does armed make?
It is the difference between a broad market and a narrow one. Unarmed observe-and-report work is placeable with many carriers. Armed work is written by a much smaller group, priced substantially higher, and comes with conditions on training, qualification, retention of records and sometimes on which sites may be covered. Mixed operations need to be declared accurately — a small armed division on a policy rated as unarmed is the kind of misstatement that voids coverage on the claim it matters for.
What is false arrest coverage and do I need it?
It responds to detaining someone who should not have been detained — a shoplifting stop that was wrong, a trespass ejection that went too far. If your guards detain anyone, or are placed in retail or venue environments where they will, you need it, and it is usually found in the same endorsement family as assault and battery. Observe-and-report contracts with a genuine no-touch policy have a much lower need, and it is worth having that policy in writing because underwriters ask for it.
Clients want to be additional insureds. Is that a problem?
It is normal and expected — most guard contracts require it, along with a waiver of subrogation and often primary and non-contributory wording. The thing to watch is whether the additional insured endorsement extends to the assault and battery cover or stops at the general liability. A client added to a policy whose central coverage they cannot reach has not got what the contract asked for, and that is discovered at claim time unless it is checked at placement.