Boring Insurance Agency
A chauffeur in a dark suit lifting a suitcase into the open liftgate of a black SUV at an airport curb at dawn, the terminal lit behind and the drive still wet
Curbside at dawn. Bag in, next pickup queued.A personal auto policy stops the moment a fare pays for the ride, and the airport checks the certificate.

A sedan with a chauffeur is livery, whatever the app on the dash.

We insure black car, chauffeur and executive sedan services, where the vehicle looks like a personal car and the policy cannot be one, with the filed limit, the affiliate work and the airport runs written in.

/ Start here

Tell us the situation.

Already a client and need a certificate, ID card, policy change or to report a claim? Send a service request.

One licensed human replies the same business day — not five agents, not an auto-responder. If the policy you have is already the right one, we will tell you.

We use this to quote and service your insurance, and we do not sell it or pass it to lead networks. Privacy policy.

/ Don’t want to read all this?

Send us what you have. We’ll tell you if it’s right.

Your current policy paperwork, a renewal notice, or nothing at all. A licensed agent reads it and replies the same business day.

/ Coverage

What black car service businesses actually need.

Commercial auto liability, filed for livery

Injury and property damage while carrying passengers for a fee, at the limit the federal rule and your state permit set for a vehicle of that seat count. For-hire passenger carriers in interstate commerce need $5,000,000 of liability coverage on any vehicle seating 16 or more including the driver, and $1,500,000 on any vehicle seating 15 or fewer including the driver.

Without it — The personal auto policy on the same sedan excludes public or livery use. The first paid ride voids the coverage you thought you had.

Hired and non-owned auto

Liability for rides farmed out to affiliate operators in other cities and for chauffeurs who drive their own vehicle under your name.

Without it — The corporate client contracted with you. When the affiliate’s car crashes in another city, you are the name on the suit.

Workers compensation

Chauffeurs hurt in a collision, lifting bags, or waiting at a curb, whether you call them employees or contractors.

Without it — Most state boards look at who controls the schedule and the vehicle, not at the contract, and a misclassified chauffeur’s injury arrives with a penalty attached.

General liability

A passenger hurt beside the vehicle, a claim from a hotel or airport authority, the office and the lot.

Without it — Airport permits and corporate travel contracts ask for it by name, and the auto policy does not include it.

Physical damage on late-model vehicles

Collision and comprehensive on the sedans and SUVs the lender requires you to insure, at values that keep up with a fleet replaced every few years.

Without it — A financed vehicle without physical damage coverage is a loan you keep paying on a car you no longer have.

Abuse and molestation

Defense and damages for an allegation from a passenger, in a business where one driver and one passenger are alone in a car with no witness.

Without it — General liability commonly excludes abuse. The allegation costs a defense whether or not it is true.

Umbrella

A limit above the primary policies for the corporate accounts and airport authorities that ask for more than the filing.

Without it — The contract that made the business worth running names a limit, and the business without it does not get the contract.

/ What actually goes wrong

The claims we actually see.

Ordered by how often we see them, not by how dramatic they are. Each one names the coverage that answers it — and the policy people wrongly assume already does.

  1. Most common

    Our chauffeur was rear-ended at the airport arrivals curb with a client in the back. The client has a back injury and a corporate lawyer.

    Covered by Commercial auto liability

    Operators assume the other driver pays. That policy pays to its own limit, and the client’s lawyer looks to the company that was carrying them for the rest.

  2. Common

    A chauffeur we treat as a contractor hurt his shoulder lifting bags and filed a workers compensation claim.

    Covered by Workers compensation

    A 1099 does not decide the question. The board looks at who set the schedule and who owned the car, and a lost argument is the claim plus a penalty for not carrying coverage.

  3. Less common, severe

    An affiliate we farmed a ride to in another city crashed with our client on board.

    Covered by Hired and non-owned auto

    The affiliate’s policy is the affiliate’s. Your client hired you, and the suit names both, so the coverage has to be on your policy as well.

  4. Common

    A corporate travel department cancelled our account because our certificate showed the wrong limit.

    Covered by Umbrella, written to the contract

    The filing is the floor and the contract is the number. An operator insured to the floor loses the account without ever having a claim.

/ Before you ask for a quote

What the insurance company will ask about your black car service business

We read 2 applications the markets use for this kind of business and pulled out what they actually ask. Have these answers ready and a quote takes a day instead of a week, because nobody has to come back to you for the missing piece.

About the business

  • What type of livery service do you operate (taxi, limousine, airport shuttle, tour bus, or other)
  • Describe what you do at each location where you operate
  • What cities and states do you serve
  • Do you use any special equipment like wheelchair lifts or medical equipment
  • Are you involved in ride-share applications like Uber or Lyft, and if so what percentage of your business is that

How you operate

  • How far on average do your passengers travel from pickup to drop-off
  • What is the farthest distance you operate from your base (0-50 miles, 50-100 miles, or 100+ miles)
  • Do you own and maintain your own vehicles, or do drivers provide their own
  • Do you rent vehicles to drivers on a daily basis
  • Do drivers do a written vehicle inspection at the end of each shift

Safety and controls

  • What are your written policies and procedures for driver hiring, background checks, drug testing, and experience requirements
  • What cameras do you have installed in vehicles and what do they record
  • How do drivers report accidents, and who handles accident management
  • How do customers report problems or complaints, and who manages them
  • What is your vehicle maintenance and inspection program to keep cars safe for passenger service

Your history

  • How long has your business been operating
  • Have you ever had an insurance claim or lawsuit
  • Are you aware of any accidents or incidents that might lead to a claim
  • Why are you looking for new insurance coverage
  • Has your current insurer offered a renewal quote

Money and people

  • What is your annual gross revenue
  • What is your annual payroll
  • Who are the owners and decision makers in your business
  • Do you have more than one business location

Have these ready

  • Your last five years of claims history from your current insurer, called loss runs
  • A list of all your drivers with their names, addresses, phone numbers, birthdates, years of experience, driver's license numbers, hire dates, and any accidents or violations
  • A list of all your vehicles with year, make, model, passenger capacity, VIN, garaging location, and current value
  • Your written policies and procedures manual and employee handbook
  • Copies of any driver contracts and customer service agreements
Start the quote with these answers

You answer what you can; a licensed agent fills the rest with you.

/ Questions

What our black car service clients ask us.

I drive for a rideshare app in a black car. Is that the same as livery insurance?

No. App-based rideshare is a separate market with its own rules, and the specialty carriers that write public auto do not write it. A chauffeur service that dispatches its own vehicles under its own permit, whether the booking arrives by phone, by corporate account or by an app the company runs, is livery, and it is insured on a commercial auto policy filed for that use.

Livery, rideshare and taxi, and why they are insured differently

My sedan seats four. Do the passenger carrier rules even apply to me?

At the federal level, the rule reaches for-hire passenger carriers in interstate commerce with limited exceptions, and a taxicab seating fewer than seven passengers off a regular route is one of them. A chauffeured sedan on airport and corporate work is not a taxicab, and interstate trips put it under the rule at $1,500,000. In California a sedan files with the Public Utilities Commission at $750,000 for eight seats or fewer including the driver, and a corporate contract can ask for more than either.

Passenger carrier requirements by seat count and state

We farm rides out to affiliates in other cities. Whose insurance answers?

Both, and yours first. The affiliate’s auto policy answers for the affiliate. Your client hired you, so the suit names you, and hired and non-owned auto liability on your own policy is what answers for it. Collect the affiliate’s certificate every year and confirm the limit meets your own contracts, because a client who required $5,000,000 from you required it from whoever actually drove.

Hired and non-owned auto insurance

What does black car insurance cost?

Less per vehicle than a stretch or a bus, because the limit is lower and there is no conversion to value, and it still moves on the same things. Drivers and their records, the radius, airport work, how many vehicles, the loss runs and the limit the contracts demand. The cost guide takes each in turn.

What moves the price of chauffeured vehicle insurance

We also run stretch limousines and a party bus. Same policy?

One policy, with each vehicle described and filed at its own band. The stretch adds a conversion to value and prom season to underwrite. The party bus crosses sixteen seats and adds alcohol on board. Each is its own conversation with the same carrier.

Limousine service insurance

Who writes chauffeured sedan work?

The same specialty passenger carriers that write the rest of public auto. Berkshire Hathaway Homestate writes limo alongside taxi and school bus, and National Indemnity treats limousines as target business. None of them writes app-based rideshare, and a general commercial auto carrier that declined you was never the right market for the class.

The public auto market, and who writes what

Do you write charter coaches as well as sedans?

Yes. A coach sits at the other end of the same class, at the $5,000,000 band with the MCS-90B endorsement and the school and tour contracts that come with it.

Charter bus and motorcoach insurance

What does a black car service insurance application ask for?

The applications for black car service businesses ask about 4 things above all: what type of livery service do you operate (taxi, limousine, airport shuttle, tour bus, or other); how far on average do your passengers travel from pickup to drop-off; what are your written policies and procedures for driver hiring, background checks, drug testing, and experience requirements; how long has your business been operating. Have your last five years of claims history from your current insurer, called loss runs and a list of all your drivers with their names, addresses, phone numbers, birthdates, years of experience, driver's license numbers, hire dates, and any accidents or violations ready and a quote takes a day instead of a week.

Commercial insurance is 96% of what we do — it is not a department here, it is the whole business. Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.

Handed a lease, a vendor packet or a client contract with insurance requirements? Paste it into the COI Requirements Decoder to see what each one means for your business, or read what the requirements mean.

Tell us what you do.We’ll tell you what you need.

Call/Text(626) 344-2158Quote