Boring Insurance Agency
A dark sedan on a residential street at night beside a lit hedge and a house behind a wall, wet road reflecting the lights
Their car, your errand.The business is liable for the trip whether or not it owns the vehicle.

Your employee’s personal policy will not cover a work trip. Yours is the one that gets sued.

Hired and non-owned auto covers vehicles the business does not own but its people drive on the job, meaning rentals and employees running errands in their own cars.

/ Start here

Tell us the situation.

Already a client and need a certificate, ID card, policy change or to report a claim? Send a service request.

One licensed human replies the same business day — not five agents, not an auto-responder. If the policy you have is already the right one, we will tell you.

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/ Don’t want to read all this?

Send us what you have. We’ll tell you if it’s right.

Your current policy paperwork, a renewal notice, or nothing at all. A licensed agent reads it and replies the same business day.

/ Coverage

What hired and non-owned auto actually covers.

Non-owned autos

Liability arising when an employee drives their own car for business.

Without it — Their personal insurer declines the business trip and the business is named in the suit regardless.

Hired autos

Vehicles rented or borrowed in the business’s name.

Without it — A rental counter waiver is not liability coverage, and the gap shows after an at-fault accident.

/ Who needs it

Where hired and non-owned auto shows up.

  • Home Health Agency

    The caregiver’s personal auto policy defends the caregiver. The agency is named anyway, and has nothing responding.

  • Restaurant

    Delivery drivers in their own cars leave the restaurant named in the suit with nothing responding: the exposure that makes delivery hard to place at all.

  • Assisted Living & Residential Care

    Staff driving residents to appointments in their own cars leaves the facility named and nothing responding.

  • Farm Truck

    A custom harvester or a neighbor's truck moving your crop is a vehicle you do not own doing your work, and it is outside the farm auto policy unless this is on it.

  • Hot Shot Trucking

    Hot shot operators routinely use a personal pickup for errands between loads, which is exactly the gap this closes.

  • Box Truck & Straight Truck

    Rented or borrowed trucks used to cover a peak are not on your schedule.

  • Last Mile & Delivery Contractors

    Rented vans and any personal vehicle used for the work are outside the owned schedule.

  • Public Auto & Passenger Transport

    Owner-drivers and vehicles brought in to cover peaks sit outside the owned schedule.

  • Taxi & Rideshare Fleets

    Vehicles brought in by drivers, or leased out to them, sit outside the owned schedule without it.

  • Limousine Service

    The dispatcher’s name is on the booking. When the affiliate’s vehicle crashes, the suit names the company the client hired.

  • Party Bus Operators

    The client booked you. When the borrowed bus crashes, the suit names you.

  • Black Car & Chauffeur Service

    The corporate client contracted with you. When the affiliate’s car crashes in another city, you are the name on the suit.

  • Charter Bus & Motorcoach

    The school signed with you. When the farmed-out coach crashes, the district’s lawyer names the company on the contract.

  • Allied Health & Therapy Practices

    Staff driving their own cars between homes, schools and clinics are uninsured for the business use the moment their personal insurer learns of it.

  • Regional Center Vendors

    Staff using personal cars to transport or visit consumers are unprotected without it.

  • Speech Therapy Practices

    Therapists driving their own cars between campuses and homes are on business use their personal insurer did not agree to.

  • Occupational Therapy Practices

    Home-visiting therapists drive their own cars to clients all day.

  • Play & Behavioral Therapy

    In-home behavioral staff drive their own cars to clients continuously.

  • Concierge & Private Duty Nursing

    Nurses drive their own cars between clients, hotels and surgical centers.

  • Moving & Storage Companies

    Rented trucks and staff vehicles used on a busy weekend are not covered by the fleet policy that lists your own units.

  • Staffing & Temporary Employment Agencies

    Staff using their own vehicles between assignments create an exposure no fleet policy lists.

  • IT & Tech Consulting

    Consultants driving their own cars to client sites are the classic uncovered claim: the business exposure personal auto quietly refuses.

  • Equipment Rental Companies

    A rented box truck for a busy weekend is still your vehicle exposure, and most venues ask for auto liability on the certificate.

  • Content Creators & Influencers

    An editor or assistant driving to a shoot in their own car is a claim against the business, not against their personal policy alone.

  • YouTubers

    The crew car, the editor’s car, the rental at the airport, driven on the channel’s business, claimed against the channel.

  • Farm & Ranch YouTubers

    The truck, the trailer and the rental driven to a shoot on the channel’s business, claimed against the channel and not only against the driver.

  • Videographers

    A second shooter driving to the venue in their own car is your liability on the way, and the personal policy on that car was not rated for it.

  • Nonprofits

    The most under-bought coverage in the sector: volunteers drive constantly, their personal policies exclude it, and the organization is the deep pocket.

  • Couriers & Last-Mile Delivery

    The most common structure in this trade and the most common gap.

  • House Cleaning & Maid Services

    Personal auto excludes business use, and this is business use all day.

  • Delivery Restaurants

    The single coverage that makes delivery hard to place at all, and the one most standard carriers will not attach once you disclose it.

  • Pizza Shops & Delivery

    Brand requirements in this trade run well above $1M, and a policy that stops short is a breach of the agreement as well as a gap.

  • Churches & Religious Organizations

    Personal auto policies exclude the trip, and the congregation is the party with assets.

  • Animal Shelters & Rescues

    Transport is constant, personal policies exclude the trip, and the organization is the defendant.

  • Food Banks & Pantries

    Collection and delivery runs are constant, and personal auto policies exclude them.

  • Youth Sports Leagues

    Team travel is the highest-severity thing a league does, and it is done in private cars.

  • Thrift Stores & Charity Retail

    Collection and delivery is constant in charity retail, and personal policies exclude it.

  • Hospice Agencies

    The driver’s personal policy is primary and limited; the agency is the party with assets and the one that gets sued.

  • Medicaid Waiver Providers

    The driver’s personal policy answers for the driver. Your agency is named in the suit and has nothing responding.

  • Home Care Agencies

    The agency is named in the suit and the caregiver’s personal policy defends only the caregiver.

  • Respite Care Providers

    The personal auto insurer learns the trip was paid work, and the agency is named with nothing responding.

  • Sober Living Homes

    The house is named in the suit and the driver’s personal policy defends only the driver.

  • Mental Health Clinics and Facilities

    The employee’s personal policy answers first and runs out fast. The clinic is the defendant with the assets.

  • Domestic Violence Shelters

    Transport happens daily, often at night and under stress, and the agency is the defendant if it goes wrong.

  • IV Therapy & Wellness Infusion

    The exposure that grows fastest as a mobile service scales, and the one least often bought.

  • Valet Parking

    The customer’s own auto policy insures the customer. It was not written to defend your business for what your employee did behind the wheel, and their insurer will look for you.

/ Questions

What clients with hired and non-owned auto ask us.

We have no company vehicles. Do we still need this?

If anyone ever drives for work — a bank run, a supply collection, a delivery, a client visit — then yes. Owning no vehicles is precisely the situation this line is written for. It is inexpensive because it sits excess of the driver’s own policy, and it is the coverage most often missing from a business that believes it has no auto exposure.

Does it cover delivery drivers?

It covers the business’s liability when they cause an accident, which is the exposure that gets the restaurant named. It does not repair the driver’s own car and it is not a substitute for them carrying their own insurance. Food delivery in particular is underwritten carefully and is a common reason a restaurant is declined, so declare it up front.

Commercial insurance is 96% of what we do — it is not a department here, it is the whole business. Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.

Handed a lease, a vendor packet or a client contract with insurance requirements? Paste it into the COI Requirements Decoder to see what each one means for your business, or read what the requirements mean.

Tell us what you do.We’ll tell you what you need.

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