Boring Insurance Agency
A black stretch limousine and a motorcoach parked nose to tail outside a lit venue at night, the limousine’s rear door standing open and wet asphalt under the marquee
Door open. Coach idling. Marquee lit.Carrying passengers for hire changes the filing, the limits and the market you can be written in.

Sixteen seats is the line between $1.5M and $5M.

Commercial insurance for bus, limousine and charter operators: the federal minimums set by seating capacity, and the alcohol and abuse exposures freight never faces.

/ Start here

Tell us the situation.

Already a client and need a certificate, ID card, policy change or to report a claim? Send a service request.

One licensed human replies the same business day — not five agents, not an auto-responder. If the policy you have is already the right one, we will tell you.

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/ Don’t want to read all this?

Send us what you have. We’ll tell you if it’s right.

Your current policy paperwork, a renewal notice, or nothing at all. A licensed agent reads it and replies the same business day.

/ Coverage

What bus and limousine operations businesses actually need.

Commercial auto

Vehicles the business owns and the people who drive them for work.

Without it — The federal minimum for a passenger carrier is set by seating capacity, and crossing sixteen seats changes the number substantially.

Umbrella & excess liability

Extra limit stacked above general liability, auto and employers liability. Usually the cheapest million dollars on the policy.

Without it — A full vehicle produces many claimants from one event, which is how limits are exhausted.

Sexual abuse & molestation

Covers allegations of abuse by staff or volunteers. General liability usually excludes it outright, and any organization working with children, patients or vulnerable adults will be asked to carry it by name.

Without it — Carrying passengers, particularly minors on school, church and youth work, is an exposure general liability commonly excludes.

Liquor liability

If you serve alcohol, your general liability almost certainly excludes what happens after you serve it.

Without it — Alcohol served or permitted on board is a liability no freight operator has.

General liability

Third-party bodily injury and property damage. It is the line nearly every contract names by default.

Without it — Boarding, alighting and premises claims sit outside the auto policy.

Workers compensation

Required in almost every state the moment you have employees. Priced on payroll and class code, which is why the class code is worth arguing about.

Without it — Drivers, luggage handling and passenger assistance produce the injuries.

Auto physical damage

Damage to your own tractor and trailer. Primary liability pays for what you do to everyone else and nothing for your equipment, so without this a rollover you caused leaves you paying off a truck you can no longer run.

Without it — Coaches and stretch vehicles are expensive and slow to replace.

Lori Adams, TRS, Commercial Trucking Insurance Advisor
/ Who handles this

Lori Adams, TRS

Commercial Trucking Insurance Advisor

Twenty-five years in trucking insurance. Knows the filings, the radius rules and the carriers that will actually take the risk.

Transportation Risk Specialist (TRS)

/ Before you ask for a quote

What the insurance company will ask about your bus and limousine operations business

We read the applications the markets use for businesses in this field and pulled out what they actually ask. Have these answers ready and a quote takes a day instead of a week, because nobody has to come back to you for the missing piece.

About the business

  • How long have you been operating under your current name?
  • What is your business structure (sole proprietorship, partnership, corporation, or other)?
  • How would you describe what you do and how you provide services?
  • Do you generate any revenue from activities other than transportation?

How you operate

  • What percentage of your trips involve each type of service you offer?
  • What cities do you provide services in?
  • Do you ever use rented vehicles for transportation?
  • Do you subcontract any of your transportation work to other companies?
  • Is any of your work dispatched through ride-sharing apps like Uber or Lyft?

Safety and controls

  • How many of your vehicles have cameras or accident event recorders, what brand are they, and do they record inside, outside, or both?
  • How are camera recordings reviewed—by your staff or a third party?
  • Do you have a procedure for what drivers should do with an empty vehicle?
  • How many of your vehicles have lifts or ramps?
  • Do you have any vehicles equipped with lights and sirens, and if so, when are they used?

Your history

  • How long have any of your current auto insurance policies been in place?
  • Has any of your auto insurance been canceled or non-renewed in the past three years?
  • Have you ever had a claim or lawsuit related to your transportation services?
  • Are you aware of any claim, suit, or legal action that could result in a lawsuit against your business?
  • Have you ever been convicted of anything other than traffic offenses?

Money and people

  • What do you plan to charge per trip in the coming year?
  • How many full-time drivers, part-time drivers, backup drivers, dispatchers, maintenance staff, and administrative staff do you have?
  • Are all of your drivers employees, or do you use independent contractors?
  • What percentage of your drivers leave each year?
  • Do you check motor vehicle records, and if so, how often?

Have these ready

  • Your insurance premium and claims history from the past few years, including company names, premiums paid, and total number of trips
  • Details about your accident review process and procedures
  • Any contracts, agreements, or hold harmless agreements that require you to accept liability for another party's actions
  • Information about special driver training your team has completed, such as defensive driving, first aid, CPR, passenger assistance, wheelchair securement, and emergency evacuation procedures
  • Description of any driver incentive programs you have in place
Start the quote with these answers

You answer what you can; a licensed agent fills the rest with you.

/ Questions

What our bus and limousine operations clients ask us.

What is the federal minimum for a passenger carrier?

It is set by seating capacity. For-hire passenger carriers in interstate commerce need $5,000,000 for vehicles seating 16 or more passengers including the driver, and $1,500,000 for vehicles seating 15 or fewer including the driver. That is a different rule and a different number from the $750,000 that applies to general freight, and it is why adding a row of seats can change your obligation.

Does a 15-passenger van count as a bus?

For the financial responsibility rule it falls in the lower band, which is exactly why the seat count matters. Confirm the capacity as manufactured rather than as you use it, because the rule follows capacity rather than how many people you happen to carry.

We run party buses with alcohol on board. Is that a problem?

It is a different appetite and it needs saying up front. Alcohol on a moving vehicle combines liquor liability with passenger exposure and late-night driving, and a number of carriers that write charter work will not write it. Where it is disclosed it is placeable; where it is discovered, it is a coverage argument.

Why is abuse and molestation raised for this class?

Because passengers are in your care in a way freight never is, and school, church, youth and special-needs transport heighten it considerably. General liability commonly excludes abuse outright, so where the exposure exists it needs its own coverage, and the organizations contracting this work increasingly require it by name.

What does a bus and limousine operations insurance application ask for?

The applications for bus and limousine operations businesses ask about 4 things above all: how long have you been operating under your current name; what percentage of your trips involve each type of service you offer; how many of your vehicles have cameras or accident event recorders, what brand are they, and do they record inside, outside, or both; how long have any of your current auto insurance policies been in place. Have your insurance premium and claims history from the past few years, including company names, premiums paid, and total number of trips and details about your accident review process and procedures ready and a quote takes a day instead of a week.

Commercial insurance is 96% of what we do — it is not a department here, it is the whole business. Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.

Handed a lease, a vendor packet or a client contract with insurance requirements? Paste it into the COI Requirements Decoder to see what each one means for your business, or read what the requirements mean.

Tell us what you do.We’ll tell you what you need.

Call/Text(626) 344-2158Quote