
The master policy is the one the whole building relies on. It is worth knowing what it says.
A condominium association buys insurance on behalf of every owner, and the bylaws and the state condo act say what it has to cover: the building, the common areas, the association's liability, and the board itself. Owners insure the inside of their units and rely on the master policy for the rest, which makes the master policy the most consequential purchase a volunteer board makes. We place master policies, directors and officers coverage and the fidelity bond lenders require, and we read the bylaws first, because the bylaws decide the form.
Tell us the situation.
One licensed human replies the same business day — not five agents, not an auto-responder. If the policy you have is already the right one, we will tell you.
We use this to quote and service your insurance, and we do not sell it or pass it to lead networks. Privacy policy.
Send us what you have. We’ll tell you if it’s right.
Your current policy paperwork, a renewal notice, or nothing at all. A licensed agent reads it and replies the same business day.
What condominium association businesses actually need.
Master property policy
The buildings and the common elements, on a bare-walls, single-entity or all-in basis as the bylaws direct, at replacement cost with an ordinance-or-law extension for code upgrades after a loss.
Without it — A policy on the wrong basis leaves either the association or the owners uninsured for the finishes inside the units, and the argument starts after the fire.
General liability
Injury and property damage in the common areas: the pool, the parking lot, the stairwells, the roof deck.
Without it — A slip on an icy walkway is a claim against the association, and the association is every owner.
Directors and officers
Claims against the board and its members for their decisions: a disputed assessment, a denied architectural request, a discrimination allegation, a mishandled election.
Without it — Volunteers serving on the board are personally named. Without the policy, the association pays the defense from reserves or the board members pay it themselves.
Crime and fidelity
Theft of association funds by a board member, an employee or the management company.
Without it — Fannie Mae and Freddie Mac require it for the mortgages in the building, and a management company handling the reserves is the most common way the money leaves.
Umbrella
Limits above the general liability and D&O, usually $5 million or more for a building of any size.
Without it — A drowning in the pool or a balcony collapse is a claim that exhausts a primary limit.
The claims we actually see.
Ordered by how often we see them, not by how dramatic they are. Each one names the coverage that answers it — and the policy people wrongly assume already does.
Most common
Water damage from a common pipe into several units
Covered by Master property policy, with the deductible allocated as the bylaws say
Deductibles on water claims have risen to five figures on many buildings, and whether the association or the affected owners pay it depends on a bylaw nobody has read.
Common
A slip-and-fall in a common area
Covered by General liability
The association's snow and ice contract usually shifts liability to the contractor, and it only works if the contractor's certificate names the association.
Common
An owner sues the board over an assessment or a rule
Covered by Directors and officers
Defense costs are the loss even when the board wins. Without D&O the reserves fund the lawyers.
Less common, severe
A treasurer or manager embezzles from the reserve account
Covered by Crime and fidelity
Lenders require the bond to cover reserves plus three months of assessments, and a building below that fails the lending review.
What the policy will not cover.
Pick a procedure to see what the exclusion actually means and whether it can be placed somewhere else.
The master policy and the unit owner policy fit together only when both are written to the same bylaws. These are the lines where boards and owners most often assume the other side has it.
What the master policy leaves to the owners
Unit interiors on a bare-walls form
Cabinets, flooring, fixtures and improvements inside the unit are the owner's to insure when the bylaws call for bare walls.
Can it be placed? Yes, on the owner's HO-6 policy, which the board should tell owners to carry.
Owners' personal property and loss assessment
Furniture, belongings and the owner's share of a large deductible or an uninsured loss are never on the master policy.
Can it be placed? Yes, on the HO-6, with loss assessment coverage sized to the master deductible.
Flood
Excluded on every master property policy. Buildings in a flood zone need a separate policy, and lenders check.
Can it be placed? Yes, through the national program or a private flood market.
Earthquake
Excluded, and in California a decision the board has to make out loud.
Can it be placed? Yes, as a separate policy with a percentage deductible.
What the insurance company will ask about your condominium association business
We read 2 applications the markets use for this kind of business and pulled out what they actually ask. Have these answers ready and a quote takes a day instead of a week, because nobody has to come back to you for the missing piece.
About the business
- What is your organization's primary purpose?
- How long have you been operating?
- What are your annual gross receipts?
- Is this a new business?
How you operate
- How many of your members use non-owned vehicles for organization business?
- During the last three years, have you leased, borrowed, or hired any vehicles?
- On average, how many vehicles do you rent or lease per year, and for how long?
- Do you verify that members have insurance in place before using their own vehicles?
- Do you run Motor Vehicle Record reports on each member who drives?
Safety and controls
- Do any of your members have equipment that needs coverage?
- When equipment is not in use, how is it stored and secured?
- What is the general condition of your equipment?
- Is maintenance and overhaul done on a scheduled basis, and if so, how often?
- Is the equipment used solely by your organization?
Your history
- What is your current insurance company, coverage types, limits, and annual premium?
- Have any of your members ever been accused of wrongdoing?
- Have any of your members faced allegations of wrongdoing while on duty?
- Have any of your members been convicted of, charged with, or demoted for any reason?
- Have any of your members been suspended without pay or placed on leave in connection with an inquiry?
Money and people
- Who is applying for this coverage (full legal name)?
- What coverage limits do you want?
- What self-insured retention amount do you prefer?
- Do you want income interruption coverage, and if so, for how many months?
- What additional coverage types are you interested in?
Have these ready
- Your current insurance information including company name, coverage types, limits, and annual premium
- Your last five years of claims history and loss details from your current insurer
- A copy of any lease agreements for vehicles you regularly hire or rent
- A list of equipment you want covered, including descriptions, serial numbers, age, and current value
- A copy of any contracts that have insurance requirements
You answer what you can; a licensed agent fills the rest with you.
What our condominium association clients ask us.
What is the difference between bare walls, single entity and all-in coverage?
Three ways the bylaws can divide the building between the master policy and the owners. Bare walls insures the structure only; single entity adds the fixtures and finishes as originally built; all-in adds the owners' upgrades too. The bylaws or the state condominium act choose, and the master policy has to match. Getting this wrong is the most common condo insurance error and it is invisible until a claim.
How much does condominium association insurance cost?
It depends on the building more than the market: age, construction, the plumbing and electrical, the claims history, and whether it is in a wildfire, wind or flood area. A small wood-frame building with a water loss or two behind it has become expensive to insure in recent years; a newer masonry building with sprinklers and a clean record is not. The application asks about all of it, and a board that knows its building gets a better answer.
Is directors and officers insurance required for a condo board?
Most bylaws require it and most lenders expect it, and the volunteers on the board should insist on it, because they are personally named in suits over decisions the board made. The premium is modest for what it does.
What does a condominium association insurance application ask for?
The habitational applications we work from ask the year built and any updates to the roof, plumbing, electrical and heating, the construction and number of units and stories, whether there is a pool, elevator or parking structure, the percentage of units rented rather than owner-occupied, the reserves and any pending litigation or special assessments, the management arrangement, and five years of claims. Bring the reserve study and the bylaws; the application follows from them.
Why has our condo insurance premium gone up so much?
Water losses in aging buildings, wildfire and wind exposure, and the cost of rebuilding have all risen, and carriers that once wrote any condo now decline older buildings with claims. A board that has replaced the plumbing, documented its maintenance and raised its water deductible is the board that still gets competitive quotes.
Commercial insurance is 96% of what we do — it is not a department here, it is the whole business. Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.
Handed a lease, a vendor packet or a client contract with insurance requirements? Paste it into the COI Requirements Decoder to see what each one means for your business, or read what the requirements mean.