Boring Insurance Agency

NYSDOH wants $1M / $3M on the certificate.

The standard floor in home health contracts. It varies by business, so the contract governs — but this is what most MCOs and referral sources ask for before they will accept an agency. We set the coverage up and produce the certificate — usually the same day.


What New York requires

What insurance does NYSDOH require for home health licensure?

NYSDOH requires a minimum of $1M per occurrence GL for licensure. Most MLTC contracts require $1M/$3M plus professional liability, workers compensation, abuse and molestation, and an employee dishonesty bond.

New York State Department of Health·checked 2026-08-16

Does New York require workers compensation for home health agencies?

Yes — New York requires workers compensation for all employers. Both NYSDOH and MLTC require mandatory insurance verification.

New York State Department of Health·checked 2026-08-16

What is the MLTC program?

Managed Long Term Care is New York’s program for community-based long-term care. MLTC contracts are among the most comprehensive insurance requirements in the country.

New York State Department of Health·checked 2026-08-16

Do New York home health agencies need abuse and molestation coverage?

Yes — NYSDOH and all MLTC plans require it explicitly. New York enforcement is strict.

New York State Department of Health·checked 2026-08-16

New York has 4,000+ NYSDOH-licensed home health agencies. (New York State Department of Health)


Limits

What to carry, and why that number.

General liability$1M / $3M
Abuse & molestationMatch the contract
One of the two limits that actually fails a non-medical home health contract. It is routinely excluded from a standard general liability policy, and where it is included the limit is often set below what the contract demands.
Hired & non-owned autoMatch the contract
The other one that fails. Aides drive their own cars between client homes, their personal policy will not respond to a business trip, and the limit carried is frequently too low for the contract.

Coverage

Six lines. Each one closes a specific hole.

Professional liability

Covers claims that care delivered in the home fell below the standard a reasonable provider would meet.

Without it — A single allegation of negligent care is defended out of pocket, and most state and MCO contracts will not accept the agency without it.

General liability

Bodily injury and property damage arising from operations — a fall in a client home, damage to a client residence.

Without it — The most common home-visit claim there is has no defense behind it.

Abuse and molestation

Defense and indemnity for allegations against a caregiver, including claims that the agency hired or supervised negligently.

Without it — Nearly every general liability form excludes it by endorsement, so the exposure most likely to end an agency is the one most often uninsured.

Workers compensation

Statutory benefits for caregiver injury — the highest-frequency loss in the industry, driven by lifting and transfers.

Without it — Medical and indemnity costs land on the agency directly, and in most states operating without it is illegal.

Non-owned and hired auto

Liability when a caregiver drives their own car between clients or transports a client.

Without it — The caregiver’s personal auto policy defends the caregiver. The agency is named anyway, and has nothing responding.

Cyber and privacy

Breach response, notification and regulatory defense for PHI held in scheduling, EVV and billing systems.

Without it — HIPAA notification costs begin immediately and are not covered by any other line on the policy.


In New York

The organizations that will ask for your certificate.

  • NYC Department for the Aging (DFTA) · Area Agencies on Aging
  • Nassau County Office for the Aging · Area Agencies on Aging
  • Suffolk County Office for the Aging · Area Agencies on Aging
  • Monroe County AAA (Rochester) · Area Agencies on Aging
  • Erie County Department of Senior Services (Buffalo) · Area Agencies on Aging
  • Aetna Better Health of New York · MLTC / Managed Care Organizations
  • Centers Plan for Healthy Living · MLTC / Managed Care Organizations
  • Elderplan / HomeFirst · MLTC / Managed Care Organizations
  • Fidelis Care New York · MLTC / Managed Care Organizations
  • HealthFirst PHSP · MLTC / Managed Care Organizations
  • Molina Healthcare of New York · MLTC / Managed Care Organizations
  • RiverSpring MLTC · MLTC / Managed Care Organizations
  • UnitedHealthcare Community Plan of New York · MLTC / Managed Care Organizations
  • VillageCareMAX · MLTC / Managed Care Organizations

Questions

What is CDPAP and what insurance requirements does it create?

CDPAP allows individuals to direct their own care. Agencies administering CDPAP must maintain GL, professional liability, workers compensation, and bonds with requirements that differ from traditional home health.

What limits do most contracts require?

$1,000,000 per occurrence and $3,000,000 aggregate is the common requirement across state Medicaid contracts and managed care organizations. Some MCOs require the agency be named on a certificate before the first authorization is issued.

Is abuse and molestation coverage really necessary?

For an agency sending caregivers into private homes, it is the coverage most likely to be needed and least likely to be present. Standard general liability forms exclude it, so it has to be added deliberately — and most contracts now require evidence of it.

Do caregivers driving their own cars need to be covered?

Yes. A caregiver’s personal auto policy responds for the caregiver, not the agency. Hired and non-owned auto liability is what responds when the agency is named in the suit, which it will be.

How fast can coverage be bound?

Same day is normal for a licensed agency with clean loss history. What slows it down is missing payroll detail or an incomplete list of services provided — have both ready.


Tell us what you do. We’ll tell you what it costs.

Licensed in New York. Have your payroll figures and a list of services on hand — those are the two things that slow a quote down.

Start a quote

Last reviewed 2026-08-16

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