The animals are property, exhibits and a liability at the same time.
Insurance for zoos, aquariums and wildlife attractions — animal mortality, keeper injury, public contact and life support systems that cannot go down.
Tell us the situation.
A licensed human replies the same business day — not an auto-responder, and not five producers calling at once. We shop it across our carriers and tell you if the policy you already have is the right one.
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What zoo and aquarium businesses actually need.
Animal mortality & injury
Death, illness or injury to animals working on a production, and the extra expense of shooting around one that cannot perform. Excluded by name on a standard production form alongside stunts and pyrotechnics, and scheduled the same way.
Without it — Collection animals are valuable property and are not replaceable in any ordinary sense.
General liability
Third-party bodily injury and property damage — the line nearly every contract names by default.
Without it — Public access to animals, including deliberate contact experiences.
Equipment breakdown & spoilage
Covers the walk-in, the compressor and the line when they fail from the inside — a mechanical or electrical breakdown is excluded by property policies, and the stock that thawed goes with it.
Without it — Life support, filtration and climate control failing is an animal welfare emergency within hours.
Commercial property
Buildings and contents, valued at what it costs to rebuild today rather than what you paid.
Without it — Enclosures, habitats, tanks and the plant that keeps them alive.
Workers compensation
Required in almost every state the moment you have employees. Priced on payroll and class code, which is why the class code is worth arguing about.
Without it — Keepers work with animals that can injure them, which is a severity exposure.
Business income
Replaces the profit and pays the ongoing bills while a covered loss keeps you closed — the part of a fire claim that is not the building.
Without it — A closure still costs full care for the collection with no admissions.
Participant accident
Pays the medical costs of someone injured while taking part — a player, a camper, a rider — without anyone having to establish that the organisation was at fault.
Without it — Encounters, feeds and behind-the-scenes experiences put guests in contact.
Umbrella & excess liability
Extra limit stacked above general liability, auto and employers liability. Usually the cheapest million dollars on the policy.
Without it — An animal-related injury to a member of the public reaches numbers primary limits do not.
What zoo and aquarium operators ask us.
How is animal mortality actually underwritten?
By collection, with values agreed rather than assessed after a loss, and with veterinary care standards forming much of the underwriting. Cover distinguishes mortality from theft and from loss of use, and the definition of covered causes matters — illness, injury, escape and humane destruction are separate questions. Rare and breeding animals are frequently scheduled individually rather than blanketed.
Does public contact change the account?
It is the single largest factor after the species list. Petting areas, feeding experiences, walk-through aviaries and behind-the-scenes encounters put guests within reach of animals, and each is underwritten specifically. Barrier design, supervision ratios, hand-washing provision and signage are all real controls with real effect on price — and the rise of paid encounters has moved a lot of attractions into a harder tier than they were in ten years ago.
What about life support failure?
It is the exposure aquariums lose sleep over and the one most often underinsured. A filtration or chiller failure can kill a collection in hours, and the loss is both the animals and the closure that follows. Equipment breakdown cover needs to be written knowing that, with the redundancy, alarms and back-up power documented — the difference between a system with monitored alarms and one without is the difference between an incident and a catastrophe.
Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.