
The claims arrive as a group, years after the last dose.
Drug claims aggregate and a recall is a regulated event, which makes this a long-tail products exposure. We cover developers, manufacturers, compounders and distributors.
Tell us the situation.
One licensed human replies the same business day — not five agents, not an auto-responder. If the policy you have is already the right one, we will tell you.
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Send us what you have. We’ll tell you if it’s right.
Your current policy paperwork, a renewal notice, or nothing at all. A licensed agent reads it and replies the same business day.
What pharmaceutical businesses actually need.
General liability
Manufacturing and laboratory premises, plus injury to visitors, inspectors and contractors.
Without it — The form product liability attaches to, and the one named in every supply and distribution agreement.
Products liability
Injury from a compound, including claims brought long after the exposure.
Without it — The defining exposure of the sector, and the slowest to emerge.
Product recall and withdrawal
Regulated recalls, market withdrawals and the destruction that follows.
Without it — A recall in this sector is a regulatory process with a fixed clock and real cost.
Clinical trial liability
The studies behind the submission.
Without it — No approval to run without it.
Contamination and cold chain
Batch contamination, and product spoiled in storage or transit.
Without it — A temperature excursion writes off a batch worth more than the shipment.
Directors and officers
Board exposure over disclosure, safety signals and regulatory communication.
Without it — The claims that follow a bad safety announcement are securities claims.
Group health and benefits
Manufacturing and QA staff working to a validated process.
Without it — A validated process depends on trained operators. Replacing one is a retraining and a requalification, not just a hire.
What our pharmaceutical clients ask us.
What does “long tail” mean in practice for us?
That a claim can be made many years after the product was taken, so the policy in force today may not be the one that answers. It makes two things matter more than the limit: whether coverage is occurrence-based or claims-made, and continuity. On a claims-made program, a gap between policies or a lapsed retroactive date can strand years of exposure with nothing behind it. Never let cover lapse between insurers, and keep the retroactive date when you move.
We compound rather than manufacture. Is that different?
Different market, same core exposure, and often harder to place. Compounding pharmacies sit between pharmacy professional liability and pharmaceutical products liability, and sterile compounding in particular draws close underwriting scrutiny after the contamination events that reshaped the sector. Expect questions about USP compliance, sterility testing, batch records and whether you compound for office use or on prescription: the answers determine which market will look at you.
Do our contract manufacturers cover us?
Their policy covers them. You should be an additional insured on it and you should still carry your own, because the marketing authorization holder is who patients and regulators pursue regardless of who ran the line. Relying on a CMO’s limits means relying on a limit shared with every other client they have, in a sector where one event affects a whole batch across all of them.
Commercial insurance is 96% of what we do — it is not a department here, it is the whole business. Not ready to talk? The guides answer the questions this page raises in more depth. Already insured with us and need a certificate or a policy change? Ask the service team rather than starting a quote — it is faster and it goes to the people whose job it is. We also write home and auto, which is usually cheaper alongside the business policy than apart from it.
Handed a lease, a vendor packet or a client contract with insurance requirements? Paste it into the COI Requirements Decoder to see what each one means for your business, or read what the requirements mean.